Operational intelligence across settings
Care is moving out of hospital. The operational picture has to follow it.
Flow is now managed across acute, virtual and community services at once. PA-IQ brings those settings into one operational view, built from the systems you already run.
- Supports the shift hospital → community
- From yesterday’s report → today’s picture
Show the detail behind these
Acute
Virtual wards
Community
- Licensed across 80 hospitals, 450 wards and 12,000 beds in England, Scotland and Wales
- Long-standing relationships with NHS organisations
- Works with the EPRs and systems you already run
Innovation at PA-IQ · with EMRTS Cymru
All innovation →AI in a helicopter.
Real-time clinical insight. Zero disruption to care.
With the Emergency Medical Retrieval and Transfer Service (EMRTS Cymru), Swansea Bay University Health Board and Microsoft, we are piloting ambient voice technology in one of the most demanding clinical settings there is: the air ambulance.
It listens to what the clinical team says about injuries, observations and medication given, and drafts the documentation as they go, so the record builds while their hands and attention stay on the patient.
Read about the pilot →
“…left femur looks closed, pulses present. Right wrist deformed. Laceration to the forehead, GCS fifteen. Five of morphine IV at fourteen thirty-two…”
Deformity, right wrist
Laceration, forehead
GCS 15
Connected Intelligence · alongside your EPR, not instead of it
Operational intelligence on the systems you already run.
The systems are there; the operational picture often isn’t. PA-IQ runs inside your own environment, reads what your existing systems already hold, and gives each team the operational view it needs. No replacement programme.
Your systems
Connected Intelligence
One operational layer across the settings you choose to connect.
- Patient data stays on your network
- Supported remotely through routes you approve
- Start with one application, add more later
Typically live within 12 weeks of data access being agreed. How PA-IQ fits your estate →
How we build with you
Built around how you work, not the other way round.
Our customers shape our products and our roadmap. Every application is built from your vision and your standard operating procedures, so it fits the way your teams already work. We never ask you to change how you work to match our software.
- 1You bringYour vision and your SOPs
We start from where you want the service to go and how your teams actually run it today: your standard operating procedures, your pathways, your terms.
- 2We buildA working version, early
Within weeks you see a working version of the application built around your SOPs, on illustrative data, so your teams can shape it before anything is connected.
- 3We agreeA Data Map, field by field
Every item on screen is traced to the field in your systems it comes from, agreed with your IT and information teams. No surprises at go-live.
- 4We deliverOnboarding and go-live
A structured onboarding connects the agreed data and brings your teams onto a product they have already helped design.
What one customer asks for often becomes part of the product for everyone, which is how our roadmap is set.
How we build with you →What changes when the operational picture connects
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One view across settings
Physical, virtual and community care in the same picture, not in separate systems.
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Attention where it is needed
Who needs attention today, what is blocking flow, and what needs to happen next.
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Start with one, connect later
Every application delivers on its own. Connecting them is a choice you make when it is worth something.
How PA-IQ is put together
Built to grow with the problem.
Begin with the application that solves the immediate operational need. Connect more through PA-IQ when a wider view becomes valuable.
- Focused applications Each PA-IQ application answers one operational problem — a site, a ward, a virtual caseload — and delivers on its own.
- Connected Intelligence, the platform PA-IQ's orchestration layer. It brings operational information and intelligence from several applications, systems and settings into one wider picture.
- Adopt it a piece at a time Begin with one application rather than implementing everything at once, and expand as the case for the next piece is made.
- Alongside your EPR, not instead of it PA-IQ complements the EPRs, departmental systems and workflows already in place. Teams keep working where they work now.
Start where the problem is.
Three applications carry most first conversations, depending on whether the problem sits at the site, on the ward, or outside the hospital altogether.
- HospitalIQ Site and escalation overview The site at a glance, and where escalation sits.
- WardIQ Ward and inpatient settings Ward operations, patient by patient.
- VirtualIQ Virtual and remote care Oversight of virtual wards and remote care, in one place.
Also part of the PA-IQ family
- CareIQ Care journeys and experience
- CommunityIQ Community and place-based care
- PharmacyIQ Pharmacy and discharge
- PorterIQ Portering and patient movement
Others can be added as the same kind of connected application.
Working with the NHS
15 years working with NHS organisations
PA-IQ and the team behind it have worked with NHS organisations across England, Scotland and Wales through long-standing relationships rather than one-off projects.
- University Hospitals Dorset
- NHS Greater Glasgow and Clyde
- NHS Highland
- Aneurin Bevan UHB
- Swansea Bay UHB
Assurance
- Cyber Essentials certified (whole organisation), February 2026
- ICO registered (ZA156190)
- DSPT assessment in progress
- Runs inside your own environment; patient data stays on your network
Why PA-IQ
Enterprise capability without enterprise complexity.
Improving operational visibility should not need a large transformation programme behind it. You work directly with experienced people who know the NHS, the product and your systems, and the same team stays with you from first conversation to live service.
- A replacement programme Works with what you already haveDesigned to complement the EPRs, systems and workflows you already run.
- A major transformation programme Lower implementation burdenStart with one focused operational problem. Typically live within 12 weeks of data access being agreed.
- Tiers of account management Responsive, personal supportDirect access to the experienced people who build, deliver and support PA-IQ, with continuity from first conversation to live service.
- Fixed enterprise pricing Commercially flexiblePricing and contract terms shaped around your organisation, your preferred route to buy and the scale you start at.
See how PA-IQ could work in your operational environment
Thirty minutes, built around the operational problem you are trying to solve rather than a tour of the software. Tell us what is getting in the way and we will show you the part of PA-IQ that speaks to it.
Typically live within 12 weeks of data access being agreed. Available through Insight, Softcat and Computacenter. We will only use your details to reply to you.